FAQ's
FREQUENTLY ASKED QUESTIONS
What Does Clean Mean At LUN?
At LUN Beauty and Wellness, we are serious about the meaning of 'clean.' Our dedication to purity and transparency guarantees that our products are devoid of animal-derived ingredients, petroleum-based components, and over 2,000 other substances that don't belong in skincare. Each item carefully crafted in the USA, ensuring the highest quality and care. Discover your natural beauty with LUN Beauty and Wellness, where clean and sustainable skincare enhances your glow, both inside and out. Our products are free from drying alcohols, petroleum or its derivatives animal products or by-products, synthetic or natural fragrances, silicones, and mica.
All of our offerings comply with the clean beauty standards set by Credo Beauty, Whole Foods, Ulta, and Sephora.
What Is Your Return Policy?
We are unable to accept returns at this time. If you are not completely satisfied with your purchase, please contact us at hello@lunbeauty.com. Please note that shipping costs are non-refundable.
Where Are Your Products Made?
All of our skincare is made in small batches in the U.S., in partnership with a trusted cosmetic lab that shares our commitment to clean, conscious production and skin wellness.
Do Your Products Contain Fragrance Or Essential Oils?
Never. We keep it simple and gentle — no synthetic fragrance, no essential oils, no hidden irritants.
How Long Will My Order Take To Ship?
Orders typically ship within 2–3 business days. You'll get an email with tracking info as soon as your order is on its way. We currently ship within the U.S.